Otto · Privacy
Ask us to delete, correct, or hand over the personal data we hold about you. We respond within 30 days.
01
Send the request
Tell us the email address you used with us and what you want handled.
02
Confirm it's you
We email that address a confirmation link. Nothing starts until you click it — so nobody can file a request against an address that isn't theirs.
03
We respond
A person reviews it and replies to the same address within 30 days.
Deleting order records may remove information we need for warranty, support, or tax purposes — we'll tell you if any of it has to be kept, and why. Prefer email? Write to support@myotto.ai and we'll handle it the same way.